1. Interview with the main executives of the company to identify and unpack the organizations’ key challenges;
2. Comprehensive diagnosis focusing on the challenges identified;
3. Validation and prioritization of challenges and potential solutions;
4. Development of an action plan consistent with the company’s needs;
5. Awareness, motivation and engagement of key stakeholders;
6. Objective selection and monitoring of key metrics to track success;
7. Forming teams that can assure the evolution and permanence of the changes.